How to install a Rointe towel rail

Author: Rointe

Need to know how to ✅ install a Rointe towel rail ✅? Discover the handyman in you and learn how easy it is with our blog article.

It’s really simple to install a Rointe towel rail, whether it’s a D Series, Kyros or Sygma. Here we’ll take you through the process, step-by-step.

Tools required to install a Rointe towel rail

You will need some tools for the installation of Rointe towel rail:

  • Long tip Phillips screwdriver (or electric screwdriver)
  • Electric drill
  • Rubber hammer or mallet
  • Pencil
  • Spirit level

All our towel rails are supplied with a template and installation kit to help you install effectively. This should contain a template,  4 internal and external cylinder supports, rawl plugs and the necessary screws.

We also supply an instruction manual for installation, programming and cleaning. If you have mislaid this manual, head to our download section, where you can find all Rointe manuals.

Recommendations for positioning your towel rail

The process to install Rointe towel rails is quite straight-forward, therefore won’t take too long. However we do recommend all electrical works must be carried out by a fully qualified and registered professional electrician.

Firstly, you need to choose the correct place to install as bathrooms are defined as areas of increased electrical hazard.

According to the IET 18th Edition Wiring Regulations, bathroom heaters, heated towel rails, lighting and other electrical devices within bathrooms need to comply with IP (ingress Protection) ratings in particular zones. This means that when installed correctly the product should prevent ingress of water and remain safe for use without the potential to cause harm to the end user i.e electrical shocks or electrocution.

Classification of bathroom zones for heated towel rails:

Zone 0 is inside the bath or shower tray itself. Any appliance used in this zone must be SELV low voltage (max. 12 volts) and rated at least IPX7 which can withstand total immersion in water.

Zone 1 is the area above the bath or shower tray to a height of 2.25m from the floor and a radius of 1.2 m from the water outlet. In this zone a minimum rating of IPX4 is required. If the fitting is 240 V, a residual current device (RCD) must also be used to protect the circuit in this zone, i.e. SELV with the transformer located beyond zone 2. The electrical connection to the power supply for these appliances must be in Zones 2 or Outside Zones. Rointe towel rails cannot be installed in Zone 1.

Zone 2 applies to the areas beyond zone 0 and 1, which stretches 0.6 m horizontally and up to 2.25 m vertically, including any recessed window with a sill next to the bath. In this zone an IP rating of at least IP44 is required, or SELV with the transformer located beyond Zone 2. In addition, it is good practice to consider the area around a washbasin, within a 0.6 m radius of any tap to be considered as zone 2.

For full details reference should be made to the latest copy of the IET wiring regulations and all applicable British Standard and European norm specifications.

  • As our towel rails are either IP44 or IP54 rated, they can be installed in zone 2 or areas classed as “outside zones”.  The control panel must be located at least 0.6 m (60cm) away from a water outlet such as tap, sink, shower or bath. Please refer to the latest copy of the product manual, IET wiring regulations and all applicable British Standards.
  • Our towel rails must also be installed at least 25 cm from the floor and not be earthed.
  • Rointe towel rails come with a 2 m cable and plug that can be used with a standard socket. However in bathrooms, power sockets must be installed at least 3 metres from the bath or shower in accordance with Part P of the Building Regulations. Therefore, you should use a qualified electrician to permanently wire your Rointe towel rail.

Towel rail installation process


Remove all packaging and take out the installation kit. Extract the internal metal cylinders using the Allen key provided.


Screw the internal metal cylinders into the holes on the back of the towel rail.


Place the template on the desired wall and mark the holes.


Drill the marked holes and insert the rawl plugs supplied using a rubber mallet.


Fix the metal support cylinders using the screws provided. The captive screws on the outer of the cylinder should be in a position you find easy to access and screw when the towel rail is in place.


Place the towel rail into both upper and lower support cylinders.


Tighten the captive screws in the support cylinders using the Allen key.


Connect your towel rail to the electric supply and switch on.

Towel rail installation video tutorial

If you’d prefer to watch our video tutorial to install Rointe towel rails, you can view here:

Find a Rointe installer

You can also enlist the help of a trained professional, by finding your nearest Rointe installer and asking for a quote:


Learn more about our range of electric heating systems including radiators, towel rails, domestic hot water heaters, underfloor heating and smart heating controls.

You can also buy Rointe heating systems now from our online shop.

Share on Facebook / Share on Twitter / Share on LinkedIn / Share on email