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Frequently asked questions: Electric radiators
Are electric radiators efficient?
Electric radiators stand out for their extraordinary efficiency, as they convert 99.9% of the energy consumed into heat. Unlike central heating systems, which lose part of the heat through the pipes, electric radiators deliver heat directly to the room environment.
What are electric radiators filled with?
Electric radiators, such as Rointe brand radiators, are filled with Thermal Fluid Tech, a high-efficiency heat transfer fluid. This liquid allows better heat distribution and retention, ensuring optimum performance and uniform heating over the entire radiator surface.
Are wall-mounted electric radiators good?
The wall-mounted electric radiators are compact and feature a sophisticated design, perfect for small spaces or modern decorations. They are easy to install and provide uniform and constant heating.
Is it safe to leave electric radiators on overnight?
Yes, without a doubt. Our radiators can operate autonomously and unattended both day and night, as they monitor the ambient temperature and stop heating when it is not necessary. However, certain precautions should be taken in this regard.
- Avoid obstructions: Do not place clothing, towels or other objects on the radiator while it is in use, as this could cause overheating and permanently damage the radiator electronics or structural elements of the radiator.
- Safety distance: It is advisable to maintain a free space of at least one meter around the radiator. The obstruction of the air flow not only decreases the efficiency of the radiator, but also promotes overheating and possible damage to the radiator.
What warranty do electric radiators offer and how can I make a claim?
- 10-year warranty on the radiator body.
- 3 years warranty on electronic components.
How Do I Contact Rointe Support?
If you need to contact support, follow these steps:
Keep your proof of purchase: It is essential to have the invoice or purchase receipt to validate the warranty.
Contact our customer service
You can contact us through the following channels:
- Support telephone: 0203 321 5928
- Email: [email protected]
- Contact form: available on our website